Add drawings, shapes, and text annotations directly to PDF files attached to tickets. This allows structured visual feedback within approval and review processes.

All PDF markups are saved with the ticket, keeping feedback contextual and traceable. This ensures clear documentation, reduces misunderstandings, speeds up decision-making, and improves transparency across teams.

PDF Markups for Ticket Attachments

Generate complete forms using a text prompt or by uploading an existing document such as a PDF or Excel file. The AI creates the form structure including fields, groups, and checklist items, and presents all suggestions for review before anything is applied. The manual form builder remains available for any adjustments. For more details, visit the 

AI Form Builder

Select one or more files in the Documents section and create a new ticket directly from there, with the files automatically attached. Especially useful when creating Submittal and Change Order tickets, keeping your workflows in one place.

Document Management: Create Tickets in Documents

Utilise BCF server integration (e.g. BIM Collab) to view BCF issues in PlanRadar and share PlanRadar tickets as BCF issues with other BIM applications. Benefit from seamless collaboration and real-time updates.

BCF Server Integration (BIM Collab)

This update adds background syncing that runs without interrupting daily work, shows the last successful sync per account and project, and introduces the option to sync single projects only, so users can sync only what’s needed to save time and storage. For more details, visit the 

Mobile Synchronisation Update (iOS)

Utilise the new Checklist field, which provides a 'Yes', 'No', or 'n/a' response option. The field allows for direct linking of photos and other files without the need to add them to the entire ticket. 

Checklist Field

Add existing photos, documents and other files directly from the All Files section in Documents as general attachments to existing tickets, keeping documentation and data collection connected without re-uploading files. You can attach multiple files to one or more tickets at once. 

Document Management: Attach files from Documents to Tickets

Customise the 'Status' field in Tickets to better support your individual workflows.

Custom Ticket Status

Define Forms to be visible and usable only to specific roles within a project, ensuring users only see the Ticket types relevant to their responsibilities. This reduces complexity, prevents incorrect ticket creation, and supports clear, role-specific workflows across teams. 

Role-based Form Permissions

Fill out ticket fields effortlessly using natural speech. The AI converts your input into structured ticket information, reducing manual typing and speeding up documentation on site while keeping you in full control before creating and saving the ticket.

Create a ticket from a voice note

Attach files stored in the Documents section while working in a ticket by selecting “Add from Documents” when adding attachments to the general attachments section of the ticket or to a specific attachment field.

Attach Files from Documents in Tickets

When processing new plans the scale is automatically determined using AI. Users can start measuring and create SiteView runs right away without the need to calibrate the scale before.

Auto-detection of plan scale

Run an AI-powered Room Detection process on your plans to automatically extract and structure information written on your drawings. Once processed, Tickets placed on the plan are automatically enriched with relevant data such as room names, reducing manual input and ensuring consistent, filterable ticket data for reporting and export. In addition, navigation on large plans becomes significantly faster: simply search for a room or area to quickly locate it, helping teams on site find what they need with ease.

AI Room Detection

Add an Attachment Field to your tickets to enable users to upload photo, documents, videos, or voice notes at specific locations within the form. For example, to capture before-and-after photos where they’re most relevant.

Attachment Field in Tickets

This update adds the option to mark important projects as favourites for quicker access, and introduces a new search bar on the Dashboard to help users find specific projects faster.

Improved Dashboard Usability

Establish file naming conventions to automate file organization (target folders, custom fields, permissions, and more)

Document Management Update: File Naming Conventions & Smart Uploads

Access the PlanRadar AI Assistant directly in the mobile app while working on site or on the go. Drawing from more than 200 HelpCenter articles, it provides instant and reliable answers to your questions about using PlanRadar.

AI Assistant on Mobile

Add and save markups such as drawings, shapes, and text annotations on PDF files stored in Documents or attached to tickets directly in the mobile app. This enables on-site teams to provide clear visual feedback and speeds up review and approval processes. 

PDF Markups for Documents & Ticket Attachments on Mobile

Manage access to files and folders using user groups instead of assigning users individually, simplifying access management and reducing manual effort. 

Document Management: Group-based Access Control

Allow subtickets to be displayed alongside their parent tickets in ticket view by adjusting the view settings. When enabled, subtickets of the currently displayed tickets are also shown, regardless of active filter conditions. This ensures that reports created from the current view include the full scope of work, covering both parent tickets and subtickets.

Subticket visibility in Ticket view

PlanRadar already lets you organise your plans into a layer hierarchy, process plans from multi-page PDF files, manage multiple versions of plans, get approvals, compare versions and more.

This update takes plan management to the next level:

Enhanced Plan Management

After attaching pictures, documents, and other files to tickets, select the attachments to be excluded from any reports. This will ensure that only relevant data is displayed in the report.

Exclude Ticket Attachments from Reports

Switch to Augmented Reality view in the BIM viewer to compare your plan with the actual build, look behind walls, verify technical building equipment is installed correctly, etc.

Augmented Reality for BIM Viewer

Create single or multi-step approval workflows for tickets: assign them to projects, enable them per form, and request approvals directly within the ticket. All pending and completed approvals are centrally tracked under “Approvals” in the main navigation, ensuring better process control and transparency. For more details, visit the 

Ticket Approvals

Add drawings, shapes, and text annotations to PDF files under Documents for clear reviews, approvals, and collaboration, making feedback faster and more visual. For more details, visit the 

Document Management: PDF Markups

Use the AI Assistant directly on Mobile to access the same powerful capabilities available on Web. Beyond Help Center support, users can search and filter tickets, work with documents, upload files, and continue conversations with chat history across sessions. This enables teams on site to find information faster, stay in context, and work more efficiently from anywhere.

AI Assistant on Mobile: Expanded Functionality

Track how long a ticket has been open directly in the header. 

For open tickets, see the current duration.
For closed tickets, see how long they remained open. 

Visit the 

Ticket Open Duration

Attach documents directly in the AI Assistant to get instant answers and comparisons, without uploading files to your project.

Upload PDFs, Word, Excel, or PowerPoint files and ask questions in plain language. Summarize specifications, compare revisions, check submittals against requirements, extract action items, and analyze registers or logs.

For supported file types, examples, and limitations, visit the 

AI Assistant: Document Upload & Analysis

Create reports more effectively: select multiple tickets and generate a report for each ticket instead of creating a single report for all tickets.

Create multiple Single Ticket Reports

Take photos and upload them directly into the Document Management section on your mobile device without the need for intermediate storage. This simplifies the documentation process and saves time. 

Document Management: Camera integration on Mobile

Customise the ticket report layout by selecting either Portrait or Landscape orientation for better data presentation and readability. For more information, visit the 

Ticket Report: Landscape page orientation

Generate ticket numbers based on the form in use, counting up sequentially each time a new ticket is created, with the option to add a custom prefix to the ticket number for more clarity.


Ticket Numbering Sequence

Add a custom User Field to your tickets to allow the single or multiple selection of project members in addition to the pre-built Assignee and Receiver Fields. You can add several User Fields into a ticket form and title the field as required.

Visit the 

User Field in Tickets

Update your existing project schedule in PlanRadar by simply importing a new MS Project (.mpp) file (or other supported formats), ensuring that all attached tickets are preserved. For more details, visit the 

Schedule Update: Enhanced Import

Create forms with dynamic fields: with Conditional Fields, tickets are customised to show different sets of fields, based on an initial input. This can be a user's choice of a dropdown list, the status of a ticket, or the completion of a checkbox. Conditional fields allow for even more flexibility in data collection and documentation.

Visit the 

Conditional Fields

Organise form fields in the form builder into groups to create expandable and collapsible sections in the ticket view – for improved structure and clarity. For more details, visit the 

Ticket Field Groups

Create plan markups to streamline your communication around plan change requests and more. For full details, visit the 

Plan Markups and Measurement

Create Multilevel Lists with nested items to guide the selection process smoothly, resulting in shorter lists and a better overview. For more details visit the 

Multilevel Lists

Manage access for files and folders on your mobile device. Control which users can view or edit documents to align document access with users’ tasks. For more details, visit the 

Document Management: Access Control on Mobile

Upload multiple photos to tickets at once and edit them before uploading with the new image editor. For more information, visit the 

Camera Update: Select Multiple Images

: Put the focus on a specific object by creating a section box and separating it from the model. 

 Add multiple section planes to improve visibility of a specific area in the model. 

: Simultaneously select multiple objects from the BIM model to highlight objects or apply bulk actions.

With this update, we are simplifying the user experience for faster and more intuitive workflows and support for future updates. For more details, visit the 

*This feature is available in the web application first, followed by mobile applications soon.

BIM Update: Section Boxes and improved Section Planes

Users can opt-in to receive a daily summary of newly added and updated files in Document Management.  
For more details, visit the 

Document Management: Daily Digest Email

View files and images in the Document Management in a clear grid layout. This display makes navigation easier and provides a better overview on mobile devices. 

Document Management: Grid View on Mobile

In addition to full site walks, user can capture individual high-quality 360° still images from any point on plan. This SiteView update is ideal for zooming in on finer details, documenting a specific area or flagging an issue, without recording a full run.

PlanRadar SiteView: High-quality 360° Still Images

Find tickets across your active project by simply describing what you’re looking for. Quickly create and apply ticket filters using AI’s suggestions or your own criteria, then save them for later.

AI Assistant: Ticket search & Filters

Select one or more documents (up to 10) and ask for a summary or specific questions to pull out relevant information from the documents. The AI Assistant will scan the documents selected and deliver key information in seconds based on the questions asked. 

AI Assistant: Document Insights

The PlanRadar AI Help Bot provides assistance through a chat interface by answering questions about the product and directing users to relevant articles in the HelpCenter.

AI Assistant: Help Bot

Ask specific questions to retrieve relevant documents directly. The AI Assistant will analyze the query and surface all documents that match the topic - saving time and improving workflow efficiency. 

AI Assistant: Document Search

Access all ticket attachments from Document Management and browse through the files in a single view.  For more details visit the 

Document Management Update: Browse Ticket Attachments

Add one or more signatures to a ticket. Once signed, the signature is saved with a timestamp. Multiple users can sign the same ticket. For more details, visit the 

Final Ticket Signature

Define which days of the week your project team will be working to calculate your project schedule accordingly. Select a holiday calendar for all countries and regions of the world to include in your timeline. 

Schedule Update: Working Days Selector

Document construction sites and buildings with as little effort and as much accuracy as possible: 

 allows users to capture 360° imagery of a project while walking the site, with the images automatically mapped onto a 2D plan creating a detailed visual record of activity.

Using SiteView across every stage of a project allows for complete transparency, the ability to “look behind the wall” and visually review what was built and to compare two points in time. All you need is a helmet-mounted 360° camera (Insta360 X4)

and the PlanRadar app.

For more information, visit the 

PlanRadar SiteView

Use Access Settings to control who can view, edit, and manage documents.

Document Management Update: Access Settings

The Documents filter option is now also available for Android and iOS, allowing users to find necessary files much faster on mobile devices. For more information, visit the 

Document Management: Filters on Mobile

files directly in PlanRadar under Documents and display them when working in tickets. 
For more details, visit the 

Microsoft 365 Integration

Request approval for documents, plans and any other files with multiple review steps in a sequence to support enhanced approval workflows. For more details, visit the 

Document Management Update: Multi-step approval workflows

View files and images in Document Management in a grid view, which displays thumbnails with previews of documents. This gives you a better overview and makes it easier to navigate through your files. 

For more information, visit the 

Document Management: Grid View

Streamline your document approval processes by creating and saving workflow templates. For documents that follow the same approval steps each time, quickly apply the saved workflow, eliminating the need to set it up repeatedly saving valuable time. 

Document Management: Approval Workflows

Take advantage of redesigned filters for a better user experience. 

Filters are also added to Documents to help you find files faster: filter by type of file, creator, creation date or approval status. For more details, visit the 

Improved Filtering

Tickets can be added directly to a project report, in addition to photos. You can attach an existing ticket or create a new one while creating the report. 

Tickets added to the report as an attachment can be referenced in a field using a drop-down menu. For more details, visit the 

Add Tickets to Project Reports

Benefit from more structured file organisation. Use the folder tree to find files and folders efficiently and to navigate through the document management with ease. For more information, visit the 

Document Management: Folder Tree

View a log of all relevant user activity at a file and folder level in chronological order for greater clarity and better traceability. For more details visit the 

Document Management: Activity Log for Files and Folders

Utilize the improved walking mode to move around the model more realistically. The integration of gravity enables seamless movement, including the ability to traverse staircases. For more information, visit the 

BIM Update: Improved Walking Mode

Customise how ticket pins are displayed on a printed plan to create printouts that show relevant information. Choose pin display size, pin caption and meta information. For more information, visit the 

Customise Pins printed on Plans

Print QR codes on a plan for easy verification of the plan's version using a QR code reader. 
For more details, visit the 

QR Code on Plan

Experience the wide-angle camera function on both iOS and Android, complemented by a significant enhancement in camera loading speed. For more details, visit the 

Camera: Improved Picture Taking

A simplified design of the mobile navigation, to include: 

 video for a closer look at the latest usability improvements. 

Mobile Navigation: User Interface Redesign

Benefit from direct integration and seamless collaboration with Revit. Upload BIM models into PlanRadar layers without having to open PlanRadar.

Revit Plugin

To navigate more easily and quickly within a BIM model, use the 2D mini-map. Zoom in and out of the map to gain a better overview, then reopen the 3D BIM model at a different location. For more details, visit the 

BIM Update: Interactive Mini-Map

Plan key project timelines by making phases and tickets of the project dependent on other items starting or being completed. Understand the tasks that are critical to project completion and easily monitor if you're staying on-track.

For more details see our HelpCenter articles on 

Schedule Update: Dependencies & Critical Path

Explore the new and more intuitive design of the form builder ensuring faster navigation and simplified field permission setting. Discover new functionalities that include:


Form Builder Update: User Interface Redesign

Simplify your project oversight by visualising tickets in a calendar.

Calendar View

Ticket filters are now streamlined across all devices. Filters created on mobile are available on the web, and vice versa. For more details, visit the 

Streamlined Ticket Filters

Metadata of photos is now available on mobile and web providing you with convenient access to valuable information such as the title, creator´s name, date added, timestamps (if available) and GPS coordinates (if available). For more details, visit the 

Photo Metadata

Gain clear project oversight with a visual scheduling tool to ensure on-time delivery.

Schedules

Upload multiple IFC models within a single BIM layer. You may view the IFC Models in the BIM viewer on both, desktop and mobile devices. For more details, visit the 

BIM Update: Multi IFC

Manage plans and documents which are relevant for your projects within PlanRadar. Document Management includes:

Document Management

Automate work processes across your apps to spend more time driving your business forward.

PlanRadar Connect easily integrates with a suite of applications, automating work processes on your real estate and construction projects. With pre-built, no-code connectors, it’s fast and simple to get started.

PlanRadar Connect

Learn what we’re working on now and next, and help us build the best PlanRadar possible. Please keep in mind that we might change items on the roadmap at any time and that some features might not be part of all subscription plans.

PlanRadar – Roadmap